Delivery
All the flowers/gifts will be sent on time before the order is submitted for not less than 24 hours.
If you have place order less than one day, please feel free contact our direct line at 852+21393119.

NOTE -- During special days delivery periods, such as Valentine's Day and Mother's Day, please try to place your order at least two days prior to the requested arrival date. We are unable to guarantee delivery times during these periods..

Substitution Policy
Due to various seasonal and regional conditions, availability of some flowers may be very limited in certain areas. Also, specific flower varieties or colours may not be available for delivery on a specified day. Therefore, it is possible that the exact bouquet pictured or requested may not be available for delivery.

In this event, Order Now Flower. Com will deliver a choice of similar flowers and container of equal or greater value and beauty. Every effort will be made to maintain size, shape, and overall colour schemes of an arrangement, but there may be some variance due to designer interpretation. In single variety arrangements, variety will take preference over colour.

Order Confirmation
You will be given a confirmation number immediately after your order has been successfully submitted. Your email confirmation will include the total purchase price being charged to your credit card.

Changing Your Order
If for any reason you wish to change your order, please notify us as soon as possible. We are happy to accommodate requests for changes as long as we receive them before the order has been sent out on delivery or prepared for shipment. Twenty-four hour advance notice is necessary to assure a change, however, every effort will be made to accommodate your request.

Refund Policy
If you are not completely satisfied with the quality of any of our product, please contact us immediately by email or phone, and we will cheerfully provide a replacement or make any other appropriate changes.
(Customer Comments)

Privacy
You'll be happy to know that we respect our customers' privacy and, unlike some other commercial services, do NOT sell or share our customer information with any other companies.

Security
Ordernowflower.com web-site supports secure online shopping though Secure Socket Layer (SSL) technology provided by Worldpay. This involves the encryption of data before it is sent over the Internet. The information that you sent to us though the Internet will be handled as strictly confidential data, and your credit card information will be sent to the Card Center for authorization. No account will sell or share any of your personal information with any third parties.